SUMMARY
🚨Cdon NEW API: Mandatory Migration
Starting March 4, 2026, Cdon requires the exclusive use of its new system (API, back office).
The URL to your new back office is now https://merchantcenter.cdon.se/
Username: Cdon Merchant Id
Password: Access Token
Access to the old back office and synchronization between the new API and the old one will be disabled.
👉 What's changing:
Credentials
A Cdon Merchant Id is now mandatory.
Orders
In the new API, order management is done by item.
Each order is managed by item (the quantity can change). One Order ID = one Item ID.
The format of the order ID has also changed; it is now identical to the one used by Reclaimit.
If multiple items have been ordered by the same user from your store, you can consolidate the order into a single package using the Additional Order ID (customer order ID).
Products/Offers
The taxonomy has been updated.
The offer list now only includes price and quantity information.
⚠️ Important:
The old version of the CDON API V.2 network will no longer be maintained.
Without migrating to the CDON NEW API V.2, your listings will no longer be active.
1. Prerequisites to know before listing on the CDON marketplace
✔️ Multi-Country
With the Cdon marketplace, you can sell in 4 countries:
Sweden, Denmark, Finland, and Norway.
We have implemented a country-based network at BeezUP. Using the same login credentials, the feeds will be merged. In your back office, there will only be one shared feed for your account.
✔️ Products/Offers
CDON requires the creation of products, even if they may already have them.
Therefore, you will always need to submit your product feed before the offer feed.
Also note: CDON segments its catalogue management according to 3 sub-feeds: products, prices, and stock quantities.
At BeezUP, the first two are handled by the "products" feed with "complete" publications, while prices and stock quantities are handled by the "offers" feed with "differential" publications.
2. Publishing products on CDON
To list your products on CDON, start by creating your CDON account. Once your account is validated, proceed as described in BeezUP:
3. Managing CDON orders
BeezUP allows you to:
Retrieve your orders
Ship your orders (InProgress, Pending)
Cancel your orders (only before delivery, only orders with the status InProgress)
⚠️ It is crucial to note that orders with the status "InProgress" (Cdon status "CREATED") must be delivered within seven days. After this period, they will be automatically canceled by the marketplace.
If you are aware that a specific order requires more time to be delivered, and to avoid Cdon penalties for a high rate of undelivered orders, you have the option to accept this order, which constitutes a delivery commitment. Once accepted, the order will have the status "Pending" (Cdon ACCEPTED), and you can deliver it without a delivery deadline limited to 7 days.
It will no longer be automatically canceled, but you will also no longer be able to cancel it via API.
To cancel a Pending order, you must contact the Cdon support team.You have an option to automatically accept orders that have not been delivered after 6 days. These orders will automatically change to the Pending status, and you can then fulfill them at your own pace.
To activate this option, check the "Cdon order acceptance activation" box on the "API Settings" page of your BeezUP store.
✔️ Go to the "API Settings" page
✔️ Make sure the "Disable order retrieval" box is unchecked.
✔️ Save the settings.
✔️ The "API Settings" button should then turn green. You can then activate this "CDON NEW API V.2" channel: your orders will appear within a maximum of 30 minutes on your orders page! 🎉
Happy selling on CDON with BeezUP!